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Bridging a gap: Interactive Benefits Calculation System

D. Hannigan, K. O'Connor: Developing an Interactive Benefits Calculation System: A Feasibility Study (2003).

The need for a user-friendly interactive ITC system to calculate the effects of accepting a job on welfare entitlements, arose from a recommendation of the Report Solving Long-term Unemployment in Dublin – The Lessons from Policy Innovation.

This was identified as a major issue confronting many unemployed people, employers and labour market service staff, especially given the complicated structure of various benefits. Previous consideration of such a system had been abandoned due to technical difficulties.

Technological progress has now made it possible, and this detailed Feasibility Study examines the situation, outlines its advantages and proposes optimal ways in which it could be rolled out as part of the public information system. It was prepared in partnership between the DEP and Northside Partnership LES and was launched in February 2003 by Ms Mary Coughlin T.D., Minister for Social and Family Affairs

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